1. Why should I rent out my vacation property short-term through your service?
We have over 15 years of experience in the rental business, primarily from Costa del Sol in Southern Spain – one of the busiest markets in Europe for short-term rentals.
Renting through us ensures a safe and seamless process, where we handle everything from advertising and bookings to customer service and payments, as well as cleaning, linens, check-ins, check-outs, and reporting.
With our extensive customer base, dynamic pricing, and professional marketing, we help you maximize the revenue from your property.
2. What does it cost to use your rental service?
Our service operates on a competitive commission basis, allowing you as the property owner to keep 75% of each booking.
We provide full transparency regarding fees and potential earnings. Cleaning and linens are covered by the guest.
3. Will you handle the entire rental process?
Yes, we manage the entire rental process, from creating professional listings and responding to booking inquiries to confirming payments.
We provide guests with all the necessary information, handle check-ins and check-outs, manage cleaning, and address any potential damages.
4. How do you ensure that my guests are reliable?
We conduct thorough checks on all guests and use trusted payment systems to ensure that bookings are legitimate.
5. How often will I get paid??
Payments are made to your bank between the 9th and 14th of each month.
The statement for the previous month will be available in our system, which you can access through your personal login.
If a booking spans two months (e.g., January 29th to February 4th), the payment for that booking will be included in the later month's statement.
6. What happens if something breaks or a guest causes damage?
First and foremost, Vacation Trysil always collects a security deposit from the guest. This deposit is refunded no later than 7 days after the guest's departure.
When renting out vacation homes in Norway, it is essential to ensure your property is properly insured, as standard home insurance often does not cover risks associated with rentals. Here are some important considerations:
Rental Insurance: Standard home or villa insurance rarely covers damages incurred during rental periods. Therefore, you should acquire specific rental insurance that covers damages caused by tenants, theft, and vandalism.
Liability Insurance: This type of insurance protects you if a guest gets injured on your property and files a claim for compensation.
Insurance Company Requirements: Some Norwegian insurance companies require you to inform them if the property is being rented out, and they may have specific rules regarding the duration and frequency of rentals.
It is always wise to contact your insurance provider to review the specific terms and recommendations for renting out vacation homes to ensure optimal protection.
7. Can I choose when to rent out my property?
Yes, you decide when and how often you want to rent out your property. You can block dates when you want to use the property yourself or rent it out whenever it suits you.
8. Will I get help setting a competitive price?
Yes, our team will assist you in setting a realistic and competitive price based on market trends and your property’s features. We use dynamic pricing (demand-driven rates) to maximize your rental performance and income.
9. What if I don’t have time to manage cleaning or guest services?
Our service includes cleaning and key management, so you don’t have to handle any practical aspects of renting out your property. We ensure your property is always in top condition for every new guest. All you need to do is provide us with the account where your payments should be deposited.
10. Is it easy to end the collaboration if I decide to stop renting out my property?
Yes, our partnership is flexible.
If you decide to stop renting, you simply need to notify us in advance. We will ensure a smooth closure of all ongoing bookings. However, future bookings must still be honored. If you wish to cancel them, you will be responsible for any cancellation fees incurred.
By using our rental service, you get a secure, simple, and profitable solution to maximize the value of your vacation home without the hassle of administration or marketing.
11. How do you handle guest communication?
Our team manages all guest inquiries, booking confirmations, and post-stay follow-ups. We aim to respond quickly and professionally to ensure a seamless experience for our guests. Guests can contact us via email, SMS, WhatsApp, Messenger, etc. All channels are integrated into our business system, where we handle all communications.
We also utilize AI to assist guests with frequently asked questions, such as directions to the nearest grocery store, the location of the iron, or a video tutorial on how to operate the sauna. This ensures guests receive fast answers, regardless of the time of day.
12. How do you manage cleaning and property maintenance?
We work with reliable local cleaners and property caretakers to ensure your property is always in top condition. Our cleaning routines meet high standards to create a welcoming environment for guests.
13. How do you ensure guests are satisfied with your service?
We prioritize guest communication and offer a smooth check-in and check-out process. Our team is available 24/7 to handle any questions or concerns, ensuring a positive experience that leads to glowing reviews and repeat bookings.
14. What marketing strategies do you use?
We implement a multi-channel marketing strategy, including professional photography, compelling property descriptions, social media promotion, and targeted advertising on major rental platforms such as: Booking.com, Airbnb, Expedia, VRBO, Tripadvisor, Holidu, Home to Go, Plumguide, and more. This helps us attract guests, primarily from Scandinavia, England, Germany, and the Netherlands.
15. How can your service increase my rental income?
We use dynamic pricing strategies based on market trends, seasonal demand, and local events to maximize your rental income.
Our market expertise ensures that your property attracts more bookings.
16. How do I get started?
Getting started is easy! Contact us for a consultation, or fill out the form on our website. We will assess your property and discuss how our management services can benefit you. We will guide you step-by-step through the onboarding process.
17. How can I track the performance of my rental?
Our business system, accessible through your personal login, includes KPI's such as occupancy rates, revenue, guest feedback, and market trends. This transparency helps you understand your property’s performance and make informed decisions.
